Privacy Policy
Revised: November 5, 2023
This Privacy Policy outlines how how Luoyang Chiyan Eagle Network Technology Co., Ltd collects, uses, discloses, and protects your personal information across our game platforms, including our Android apps ("App"), website, and other platforms where this policy is applicable (collectively, the "Services"). It is integrated into and forms part of our Terms of Use, which govern your usage of our Services. Throughout this policy, we refer to users as "you".
By using our Services, you agree to our Privacy Policy, which outlines how we process and store your personal information. This policy may change occasionally, and your continued use of our Services implies your acceptance of any revisions. Please check back periodically for updates.
1. About Us: A brief introduction to our company.
We're how Luoyang Chiyan Eagle Network Technology Co., Ltd, a company that develops and publishes mobile game titles, such as Tile Crush: Triple Match, for smartphones and tablets.
2. Data Collection: Information we gather about you.
We gather various types of personal information based on your interactions with our Services. Personal information refers to any details that can identify an individual. This does not include data where identities are anonymized or cannot be linked to specific individuals.
We primarily receive information from you when you complete forms, sign up for an account, or provide information as requested. At times, we may also gather data from your device to enhance our services. As our website and offerings may evolve, the methods of providing personal information may change. The type of information we collect varies based on your interactions and usage of our services.
We may handle the following categories of your personal data:
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Identifiers |
This could include your full name, username or similar identifier, date of birth, gender, and profile photo if you choose to upload one. |
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Contact Information |
This may involve your email address, mailing address, and telephone number. |
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Transaction Information |
This may encompass details you furnish for payment purposes, like the email address linked to your PayPal account. It also covers payment records, amounts disbursed, and related transaction information. |
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Technical Information |
This may consist of your IP address (potentially revealing your general location), device identifiers, device type, operating system and version, URLs of visited web pages, referral and exit page URLs, viewed pages, time spent on pages, click count, platform type, and generalized location data. |
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Usage Information |
This could involve details about the game features you utilize, your gaming preferences, the types of games you engage with, your duration of usage of our services, and how you interact with them. |
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Account Information |
This may cover your username and password, your preferences, feedback, and responses to surveys. |
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Marketing and Communications Information |
This may encompass your preferences regarding receiving marketing communications from us and/or third parties. |
3. How We Collect Your Personal Information
We collect information about you in many different ways. Most of the time we collect through your direct interactions with our Services, but we may also automatically collect personal information from your devices, and occasionally from third parties or publicly available sources.
We collect information about you in the following ways:
Direct Interactions. When you interact with our Services, you may provide us your personal information by filling in forms, communicating with us by email, telephone, text/SMS, post, or otherwise. This may include personal information you provide when you:
Subscribe for our Services/Register for an Account;
Request that the App be texted to you;
Request fulfillment of your order for virtual goods, services, or prize payment;
Request marketing be sent to you;
Enter a game, competition, promotion, or survey,
Provide us feedback, requests support, or otherwise communicate with Us.
Automated Collection. As you interact with our Services, we may automatically collect Technical Information and Usage Information. We collect these categories of Personal Information by using cookies, SDK’s, web beacons, and other similar technologies. Please see our Cookie Policy for additional details.
Advertising Networks. Contact Information, Transaction Information, and Technical Information from providers of technical, payment, communications, and service providers;
Social Networking Posting Tools and Share features. When you visit a page that includes one of these sharing tools, the third-party company that operates the tool may be collecting information about your browser, device, and other online activity through its own technology not controlled by us. Please read their privacy policies.
Identifiers and Technical Information from Social Networks when you grant us permission to access data on one or more of those services.
Publicly visible data, such as your social media and other information submitted to social media or other publicly available media.
4. How We Use Your Personal information
We will only use your personal information when allowed by law. Generally, we will use your personal information: (a) where we need to perform the contract we are about to enter into or have entered into with you; (b) where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and (c) where we need to comply with a legal or regulatory obligation.
Purposes for which we will use your personal information
Below is a chart of some of the common ways in which we process your personal information. We have identified what our legitimate interests are where appropriate. Note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal information where more than one ground has been set out in the table below.
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Purpose/Activity |
Type of data (varies depending on circumstances) |
Lawful basis for processing including basis of legitimate interest |
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To register you as a user of our Services. |
Contact Information Account Information |
Performance of a contract with you. |
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Notifying you about changes to our terms or Privacy Policy. |
Contact Information |
Necessary to comply with a legal obligation |
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To enable you to participate in a game, contest, competition, survey, or similar event. |
Identifiers Contact Information Technical Information Usage Information |
Performance of a contract with you. Legitimate Interests (to learn how our users use our Services, to improve our Services, to grow our business). |
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To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). |
Identifiers Contact Information Technical Information Usage Information |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) |
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To provide you with information and marketing communications about our products and services. |
Identifiers Contact Information Marketing and Communications Information |
Consent Legitimate Interests (in marketing goods or services in which you may have a personal interest based on our ongoing business relationship). |
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To provide you with third party offers that may be relevant to you. |
Identifiers Contact Information Marketing and Communications Information |
Consent |
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To respond to customer service requests including order status and chat communications. |
Identifiers Contact Information Technical Information |
Legitimate Interest (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) Consent |
5. Marketing and Advertising Practices
We may contact you through various means, such as informing you about new features or games on the app that we believe you'd like, or providing guidance on features we think you may enjoy. However, you can also opt out of receiving such communications from us.
We may utilize the personal information we gather to tailor promotional offers we believe you may find appealing. However, we'll only do so if you consent to receive email marketing from us. You always have the option to opt out of receiving marketing communications from us.
For details on exercising your rights and managing advertising preferences, please consult the privacy policies of our advertising partners. Our advertisers include:
TopOn: https://www.toponad.com/zh-cn/privacy-policy
AppLovin: https://www.applovin.com/privacy/
DT Fyber: https://www.digitalturbine.com/msa-supply-fyber/
InMobi: https://www.inmobi.com/privacy-policy
Unity: https://unity.com/cn/legal/cookie-policy
Vungle: http://vungle.com/privacy
ironSource: http://www.ironsrc.com/wp-content/uploads/2019/03/ironSource-Privacy-Policy.pdf
Chartboost: https://answers.chartboost.com/en-us/articles/200780269
Our authorized service providers and other third-party partners involved in delivering advertising via our app may gather data about your mobile device, including its advertising identifiers and installed app names/IDs. This information, along with data on your app usage, is used to facilitate interest-based advertising within our services and across third-party apps and marketing channels. You may be able to limit this data collection by resetting your mobile device's advertising identifier or adjusting privacy settings. Instructions vary by device and operating system; consult your device's privacy settings for details.
You might encounter our services advertised on other platforms. If you click on these ads and install our app, you'll become a user of our service. To verify installations, a device identifier may be shared with the advertiser.
6. Disclosures of Your Personal information
From time to time, we may need to share your personal information with others, including in the following circumstances.
We may share some of your personal information with the general public, such as your first name, last name initial, avatar picture, city, state, and country. Once made public, this information can be accessed by anyone using the platform it's posted on. It may also be indexed by third-party search engines and shared further without our knowledge.
We share your personal information with third-party service providers who assist us in delivering our services and managing our operations. These providers perform various tasks like website design, email communications, fraud detection, customer support, payment processing, and analytics. Our agreements with these providers mandate them to keep your personal information confidential, act solely on our behalf, and refrain from using your information for any other purposes beyond what we specify.
We may disclose personal information when necessary to enforce our Terms of Service, protect our rights or property, or ensure the safety of our users and others. This may involve sharing information with other companies and organizations for fraud prevention and risk mitigation. However, we do not sell, rent, or share personal information of our customers for commercial purposes in violation of our Privacy Policy commitments.
We will obtain your consent and provide you with notice before sharing your personal information with third parties, except as described above.
7. Data Security
We've implemented robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or loss. Access to your data is restricted to authorized personnel who require it for business purposes. These individuals are bound by confidentiality obligations and will only handle your information as instructed. We have protocols in place to address any suspected breaches of personal information and will inform you and relevant authorities as required by law.
8. Data Retention
We will retain your personal information only for the necessary duration to fulfill the purposes for which it was collected, including legal and reporting obligations. The retention period is determined by factors such as the type and sensitivity of the data, the potential risks associated with its unauthorized use or disclosure, and legal requirements. You may request deletion of your data under certain circumstances. Additionally, we may anonymize your data for research or statistical purposes, in which case it may be used indefinitely without further notice.
9. International Data Transfers
We have our headquarters in the United States. Information we collect from you will be processed in the United States. Where we transfer EU data subject’s personal information to third parties outside of the European Economic Area (EEA), we rely on appropriate suitable safeguards or specific derogations recognized under data protections law, including the GDPR. The European Commission has adopted standard data protection clauses, which provide safeguards for Personal information transferred outside of the EEA. We may use Standard Contractual Clauses when transferring Personal information from a country in the EEA to a country outside the EEA.
10. Changes to our Privacy Policy
By accessing this website, you are agreeing to the terms outlined in this Privacy Policy and the Conditions of Use, as well as any other agreements between us. If you disagree with any of these terms, refrain from using this website. Any privacy-related disputes or terms within this Privacy Policy will be governed by California state laws. You also consent to resolving such disputes through arbitration in California and agree to any limitations on damages outlined in our agreements.
This Policy may undergo changes periodically. We retain the right to modify this Privacy Policy at any time, notifying you by posting the updated version on the website. Additionally, we may send you an email to inform you of significant changes to this Privacy Policy. These provisions override any prior notices or statements regarding our privacy practices and the terms governing the use of our Services.
11. How to Contact Us
If you have questions or want to file a complaint about this Privacy Policy or how we use your personal information, please contact us through email:
Support Channel:matchgamesup@outlook.com